Enterprise Phone System.
Fully Managed For You.
Interlink delivers a complete, hosted Cloud PBX — built on enterprise-grade technology, managed by our expert US team, and tailored to your business. 75+ enterprise features included. No hardware. No IT overhead. One predictable monthly bill.
YOUR CLOUD PBX — AT A GLANCE
All systems operational · 99.99% uptime
75+
Enterprise features included
60%
Average savings vs. RingCentral
$0
Hardware at any location
1
Bill for all users & locations
Every location, every user —
one platform.
Whether your team is spread across five offices, working from home, or on the road — Interlink's Cloud PBX brings everyone onto a single, unified communications platform. No silos. No dropped context. One dial plan, one directory, one bill.
LIVE NETWORK — INTERLINK CLOUD PBX
Hosted · Managed · Always-on
Transcription · Summaries · Sentiment · Coaching
Call volumes · Agent perf · Queue KPIs · All sites
1
unified dial plan
∞
user locations
Real-time
AI analysis
What is a Cloud PBX?
A Cloud PBX (Private Branch Exchange) is a business phone system hosted entirely in the cloud — meaning your company gets all the features of an enterprise phone system without any on-site hardware, server rooms, or complex IT infrastructure.
Interlink's Cloud PBX is built on Interlink, one of the world's leading business communication platforms, and is fully managed by our US-based team — so you get enterprise-grade telephony without the engineering overhead.
HOW IT WORKS
Interlink designs your system
We map your call flows, departments, locations, and users — building a system around how your business works.
Interlink runs in Interlink's cloud
Your hosted PBX lives in our secure, redundant cloud infrastructure — not in a box under someone's desk.
Your team connects from anywhere
Desk phones, desktop apps, browser tabs, or mobile — every user connects to their extension from any device.
Interlink manages everything ongoing
Updates, monitoring, support, and changes are handled by our team. You run your business; we run your phones.
75+ Features. All Included.
Every feature below comes standard with every Interlink Cloud PBX plan — no tiers, no add-ons, no per-feature billing.
Multi-level Auto Attendant
Unlimited routing menus by department, location, or time of day
Hunt Groups
Sequential or simultaneous ring distribution across your team
Call Queuing
Branded hold queues with position announcements and callbacks
IVR
Touch-tone and voice-recognition menus for 24/7 self-service
Ring Groups
Simultaneous ring all team members for maximum answer rates
Call Forwarding
Time-based and device-based forwarding to any number
Web/PC/Mobile Softphone
Full-featured softphone on desktop, browser, iOS, and Android
Extension Dialing
3-digit extensions across every office and every remote user
Presence
Live availability status synced across all devices
Corporate Directory
Auto-synced company directory on every phone and app
Cloud Contact Sync
Contacts stay in sync with Google Workspace and Microsoft 365
Multi-Location Support
Unified dial plan across every office and remote worker
Voicemail to Email
Voicemails delivered as audio + AI transcript to your inbox
SMS Text
Two-way business texting from your office number
Missed Call Notifications
Instant email and push alerts for every missed call
After-hours Rollover
Automatic routing outside business hours with custom greetings
Auto Hours Messaging
Time-based greetings and routing by schedule or holiday
Callback Option
Let callers hold their place in queue without staying on hold
Call Monitoring
Silent listen, whisper coaching, and barge-in on any live call
Call Recording
Automatic or on-demand recording stored and searchable
Advanced Call Reporting
Grafana-powered analytics covering every agent, queue, and site
Call Screening & Blocking
Block spam callers and screen unknown numbers before they ring
Call Transfer
Warm and blind transfers with optional private briefing
Call Park
Shared hold slots retrievable from any phone on the system
You run your business.
We run your phone system.
Interlink doesn't just sell you software and walk away. Every customer gets a dedicated US-based team that designs, deploys, and continuously manages their entire phone system.
System Design & Build
Interlink's engineers design your call flows, routing, and dial plan from scratch — tailored to how your business actually works.
Provisioning & Porting
We configure every extension, every device, and port your existing numbers — so you keep your number and your team keeps working.
Security & SBC Management
Session Border Controllers at every office location, fully configured and monitored by Interlink's team to block attacks and ensure uptime.
Ongoing Updates
Firmware updates, feature rollouts, and security patches are applied by Interlink — you never have to touch a configuration panel.
White-Glove US Support
A dedicated US-based support team — not a chatbot, not a tier-1 offshore queue. Real engineers who know your environment.
Analytics & Reporting
Custom Grafana dashboards built to your KPIs so you can see call performance, agent metrics, and queue health at a glance.
Why Interlink instead of a self-managed phone system?
A self-managed phone system is a powerful option. But running it yourself is a full-time IT job. Here's what you get when Interlink manages it for you.
✕Self-managed Phone System
✓Interlink Managed Cloud PBX
Starting from $12.99/user/month.*
All 75+ features included. No per-feature pricing. No hardware. No maintenance contracts. Use the calculator to see your exact savings versus RingCentral, 8×8, or your current phone system.
*Pricing of $12.99/user/month is contingent upon purchasing more than 200 user seats.
Ready to replace your old phone system?
Get a custom quote in minutes — or schedule a call with our team to walk through your requirements, locations, and users.